Administrative Team

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  Nilu Practice Manager

  I have been the practice manager for The LPB Surgery Group since 2020. My role includes overseeing the day-to-day operations of the practice, ensuring that everything runs smoothly for both patients and staff. My responsibilities include managing schedules, coordinating patient care and handling administrative tasks.

  I have worked in the health industry for over 25 years, including 20 years at Austin Health. My roles have spanned a variety of departments and responsibilities, giving me the opportunity to develop the knowledge, experience, and the skills that I believe will greatly benefit Prof Nikfarjam, Dr Yoshino and Dr Furtado’s patients.

  I have always been passionate about making a significant contribution to supporting the needs of people with health issues by helping them to access the treatment they require. My strong organisational skills and patient-focussed work ethic enable me to ensure that their journey is as smooth as possible.

  The people I am working with are amongst the best in the country and I am so very proud to be part of this team. Outside of work my interests include spending time with my family and friends, going for walks and being active.

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  NamashaAdministration Officer

  At the LPB Surgery Group, I work as an Administration Officer. My role involves managing critical tasks, such as triaging referrals, organising emails and training new staff. I am passionate about contributing to the team and ensuring that patients have a seamless experience. Alongside my administrative responsibilities, I also manage the practice’s online media presence.

  Along with working at the practice, I am balancing studying full-time at university. I am currently studying a Bachelor of Global Studies, with an additional major in marketing.

  Outside of work, I enjoy going to the gym, trying different foods, and spending time with friends and family.

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  AliciaAdministration Officer

  I’m currently studying a Bachelor of Science at university, with a major in Physiology. I have a strong interest in pursuing a career in the healthcare field and hold great value in ensuring that every patient feels supported and receives the best possible care.

  Outside of work I enjoy spending quality time with my friends and family, trying out new cafes and any activity that draws upon my creativity.

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  IvyAdministration Officer

  At The LPB Surgery Group, I work as an Administration Officer supporting the team. My role involves assisting with patient bookings, preparing and sending correspondence, and responding to general enquiries to support patients throughout their experience with the clinic.

  Originally from Hong Kong, I previously worked as an English Teacher for over 10 years. I hold a Master of Education and a Bachelor of English for Professional Communication. My background has strengthened my communication skills and my ability to build rapport with patients from diverse communities.

  Outside of work, I enjoy going to the gym, trying different cuisines, watching TV drama series, and travelling.